Privacy Policy — Suya Hut London

Last updated: 10 December 2025

Suya Hut London (“we”, “our”, “us”) operates the Suya Hut mobile application for customers and the Suya Hut Driver App for delivery partners (“the Apps”). This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

1.1 Personal Information

We may collect:

Name
Email
Phone number
Delivery address
Order details (items, preferences, spice level, salad options)

1.2 Location Information

Customer App: We request your location to autofill delivery addresses and calculate delivery times.
Driver App: Drivers’ locations are tracked only while actively delivering an assigned order.

1.3 Payment Information

All payments are processed by Stripe. We do not store any card details.

1.4 Device Information

We may collect device type, operating system, and push notification tokens.

2. How We Use Your Information

Process and manage orders
Assign deliveries to drivers
Provide real-time delivery tracking
Send push notifications
Improve the apps and user experience

3. Sharing Your Information

We may share necessary information with:

Delivery Drivers (order details, address, phone number)
Stripe for payment processing
Third-party providers used for analytics, hosting, and notifications
Legal authorities if required by law

We never sell your data.

4. Data Security

Your data is protected using secure authentication, encrypted communication, and Stripe’s financial protections.

5. Push Notifications

We send updates about orders, delivery progress, and important account notifications. You may disable notifications in your device settings.

6. Your Rights

You may request to update or delete your data at any time by contacting us at:

Email: support@suyahutlondon.co.uk

7. Children's Privacy

The Apps are not intended for children under 16.

8. Changes to this Policy

We may update this Privacy Policy and will post changes on this page.

9. Contact Us

Suya Hut London
Email: orders@suyahutlondon.co.uk